Temporary file path: C:\Users\MICHAE~1\AppData\Local\Temp\ Glgpu.extension=1Īpplication folder: C:\Program Files\Adobe\Adobe Photoshop 2020\ Glgpu.GLDriver="C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_eb2e336f678f7f83\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_eb2e336f678f7f83\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_eb2e336f678f7f83\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_eb2e336f678f7f83\nvldumdx.dll" Glgpu.GLRenderer="GeForce GTX 1080/PCIe/SSE2" System architecture: AMD CPU Family:15, Model:1, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading It's clumsy, but I can now run PS and PPro's 2020 versions as they were intended. Start "" "C:\Program Files\Extensis\Suitcase Fusion\Suitcase.exe" All that remains is to close the Suitcase app following font off bat file that performs the terminate-and-relaunch workaround with a single click. And, both Photoshop 2019 and Premiere Pro 2019 have continued to function normally and without interruption before and after installing their 2020 iterations. Extensis is in denial, but the workaround speaks for itself. Only then does an apparently benign version of the font management process become visible in Task Manager, allowing normal use of the CC apps until the next Windows bootup when Suitcase Fusion autoloads in the background. I have also discovered that when I terminate Extensis' Font Management Core process in Windows Task Manager, then relaunch Suitcase Fusion, both PS2020 and PPro2020 work perfectly, but ony after the relaunch of the Suitcase Fusion app is closed. I'm certain the culprit is Extensis Suitcase Fusion 9, the font management app which has changed its operability methods for CC2020 apps, dropping the use of plugins for individual CC apps in favor of an approach that crashes Premiere Pro 2020 as well as Photoshop 2020 - generating Premiere Pro 2020 application errors identical to Photoshop 2020 and which also blame CoolType.dll.įaulting application name: Adobe Premiere Pro.exe, version: 14.0.0.572, time stamp: 0x5db270aaįaulting module name: CoolType.dll, version: 5.2, time stamp: 0x5d684a7aįaulting application start time: 0x01d5b18abeba5394įaulting application path: C:\Program Files\Adobe\Adobe Premiere Pro 2020\Adobe Premiere Pro.exeįaulting module path: C:\Program Files\Adobe\Adobe Premiere Pro 2020\CoolType.dll Still, that led to an extensive checkup with Nvidia support that proved the theory to be nonsense, a total waste of time. None of the updates have helped, and I've been forwarding popup crash reports - lots of them - complete with my email address to no avail, only a few subsequent popups indicating that Adobe "may have found an solution" - a web page, blaming my GTX 1080 GPUs and mistakenly suggesting I've not kept my drivers current. This issue began with the arrival of PS2020. GPUs in SLI configuration, 8GB each, drivers are current.AMD Ryzen Threadripper 1950x, 16 cores, 64-bit, chipsets and BIOS are current.Use of GPU hardware support is disabled.Deleted and reinstalled CC and all apps.Adobe Support sent a replacement CoolType.dll file, didn't solve the issueįaulting application name: Photoshop.exe, version: 21.0.1.47, time stamp: 0x5dc286d5įaulting module name: CoolType.dll, version: 5.8, time stamp: 0x5d8007faįaulting application start time: 0x01d5ad38ebc96370įaulting application path: C:\Program Files\Adobe\Adobe Photoshop 2020\Photoshop.exeįaulting module path: C:\Program Files\Adobe\Adobe Photoshop 2020\CoolType.dll Windows 10 pins the blame on Cooltype.dll, an Adobe component. Photoshop 2019 functions normally, but PS2020 crashes attempting to open any acceptable file.
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